Read also on our blog
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AI chat in your store: a shopping assistant and a back office assistant, with limits An AI chat can answer whether size M is still available in blue or tell you how much you sold yesterday. It can also make up delivery times Read article →
PrestaChat Assistant Add-on Module
Price:
€72.60
This product can be bought as a subscription. Below you can see what each option includes and what it costs.
First year:
€72.60
tax incl.
From the second year:
€18.15/year
tax incl.
- One year of technical support and lifetime updates; from the second year, support is extended for €18.15/year and includes taking on your general improvement ideas for the module.
- Renews automatically; cancel whenever you want, with no minimum term.
One-time payment:
€72.60
tax incl.
- One year of technical support and lifetime updates; after that, support ends (with the subscription it is extended for €18.15/year).
- A single payment, with no automatic charges.
€60.00
+ VAT = €72.60
Add-on for the Rekire PrestaChat assistant: teaches it to respond if a specific size, color or capacity is available, with its units and price, and to suggest alternatives when the requested item is out of stock.
Requires Rekire PrestaChat. Compatible with PrestaShop 8.0 through 9.x.
Rekire PrestaChat
"Do you have the M in blue?" is the question that sells.
And an assistant who only knows the total stock of the product can't answer that. Availability and Alternatives scrolls down to the specific combination and, if it's not available, suggests other options instead of closing the sale.
By combination
units and price of the size, color or capacity requested by the customer
Up to 5
Similar products in the same category, in stock and at a similar price
Without configuring
It installs and appears only in the satellite modules tab of PrestaChat
/ Answer the customer's real question
The customer types as they speak: "size 42", "M blue", "128 GB". The assistant searches for that combination and responds with the remaining units and their price. If the combination is out of stock but orders are accepted, it indicates this; and if the product has no variations, it responds with the available stock.
/ A "there isn't" that doesn't end the conversation
Other variations of the same product
If the blue M is out of stock but the blue L is available, the customer finds out in the same response.
Similar products
Up to five active and in-stock items of the same category, with a price within a 40% margin of the original.
Automatic chaining
The module instructs the assistant to propose alternatives before answering that something is out of stock.
/ By your own rules
You can add custom instructions that complement those of the module, to adjust how you want the assistant to talk about availability in your store.
It's an add-on: it requires Rekire PrestaChat installed , and PHP 8.1 or higher. For the integration with the alternatives to also reach the client chat, PrestaChat version 1.4.5 or higher is required; with an earlier version, both tools function the same, but the wizard is guided only by its description.
Compatible with PrestaShop 8.0 through 9.x
Developed and maintained by REKIRE
v1.0.1
- The two assistant tools (availability by combination and alternatives) are also offered in the front office: they declare which pages they are available on (
getAllowedControllers), and from the subsequent correction, on all (['*']). - The module adds to the assistant's instructions also when serving customers in the store, not just in the back office.
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Questions and answers
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¿Funciona sin Rekire PrestaChat?
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No. Es un complemento: necesita Rekire PrestaChat instalado y PHP 8.1 o superior. Se instala y aparece solo en la pestaña de módulos satélite de PrestaChat, sin configuración.
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¿Qué preguntas sabe responder el asistente con este complemento?
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Las de disponibilidad por combinación, escritas como habla el cliente: «talla 42», «M azul», «128 GB». Busca esa combinación y contesta con las unidades que quedan y su precio. Si no tiene stock pero admite pedidos, lo dice, y si el producto no tiene variantes contesta con sus existencias.
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¿Qué hace cuando lo que pide el cliente está agotado?
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Propone alternativas en lugar de cerrar la conversación: otras variantes del mismo producto que sí tienen stock y hasta cinco productos parecidos de su misma categoría, activos, con existencias y con un precio dentro de un margen del 40 % del original. El módulo le indica al asistente que proponga alternativas antes de contestar que algo está agotado.
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¿Qué versión de PrestaChat necesito?
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Funciona con cualquiera, pero para que el encadenado con las alternativas llegue también al chat de cliente hace falta PrestaChat 1.4.5 o superior. Con una anterior las dos herramientas funcionan igual, aunque el asistente se guía solo por su descripción.
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¿Puedo ajustar cómo habla el asistente de la disponibilidad?
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Sí. Puedes añadir instrucciones personalizadas que se suman a las del módulo, para adaptar cómo quieres que el asistente hable de disponibilidad en tu tienda. Es compatible con PrestaShop 8.0 hasta 9.x.
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