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Email reminders and notifications module images
Email reminders and notifications module
Price:
€84.70
€70.00 Sin impuesto
€84.70 Con impuesto
Review the products in each order and email the customer the relevant information: warnings, manuals, legal documents, restock reminders, and recommendations . This email should be sent upon order placement or when the order reaches a certain stage, either immediately or after a certain number of days, and can be repeated if desired. The email should include attached documents, a " buy again" button, shipping records detailing the reason for each omission, and an unsubscribe link for marketing communications. No external services are used.
After-sales
As soon as the package leaves, your store goes silent.
The customer buys something that requires instructions, a safety data sheet, or a warranty certificate. You send it to them, by hand, one by one… or no one sends it, and they write to you three days later asking. RKR Post-Purchase Product Notifications checks the contents of each order and emails the customer the relevant information: warnings, manuals, legal documents, restock reminders, and recommendations.
4
types of notices, with different rules
1
email only when multiple notifications coincide
0
External services: mail leaves your store
A notice is an email, and you write it.
Subject and message in each language of the store , with placeholders that fill in the rest: {firstname} , {product_name} , {product_reference} , {quantity} , {order_reference} , {order_date} . The same notice applies to an entire catalog.
And bring any documents you want to attach . They are saved in the store's protected folder, not a public one, and only appear as email attachments or downloaded from the back office.
When does it come out, and who is it?
The trigger
Upon placing the order, or upon reaching a status: payment accepted, shipped, delivered. At that moment or on the days you specify, and repeating every so many days as many times as you specify.
What does it apply to?
Specific products, categories with their subcategories, brands, or the entire catalog. And the customer groups you choose.
Only if it can be bought
If at the time of shipment the product is deactivated, not for sale or out of stock, the notice is omitted and it is noted in the record.
Stop when buying again
When the customer makes a repeat purchase, the pending reminders from the previous order are canceled and the new order starts its own schedule.
/ Buy Back Button
Reminders and recommendations can include a button that adds the same product and combination to the cart and opens it. The customer doesn't need to be logged in: they log in at checkout, as usual.
It only appears if the product is actually available for purchase at that moment, and each click is counted in the record and in the order details.
The record says what happened
Everything scheduled, sent, omitted (with the reason), and canceled. A canceled order cancels its pending notifications; a returning customer cancels the reminders for the previous order, and both are recorded there. From the registry, a line is sent immediately, or any remaining lines are canceled.
And the summary appears on each order record, so when a customer asks for the manual they can't find, the answer is in their order.
/ Commercial communication, done well
Warnings and documents are always sent: they contain product information. Reminders and recommendations are different, so they include an unsubscribe link, are not sent to those who have unsubscribed, and, if you select the option, are only sent to those who have given their consent.
The unsubscribe and repurchase links are signed : they cannot be faked. And unsubscription is confirmed with a button, not by opening the link, because email antivirus programs scan the links and would unsubscribe people who didn't request it.
What usually worries
The customer mailbox
If multiple order notifications arrive at the same time, they will be sent in a single email with all attachments. You choose the subject line for the grouped email.
Chron
Immediate notifications are sent automatically. Those that have been pending for days require a cron job: the address is on the module's screen, and it also works with the PrestaShop "Cron Jobs" module.
GDPR
Compatible with the official module: deleting a client deletes their notifications and their cancellation.
Try it first
From the list, clicking "send me a sample" sends an email notification to the employee with an example product. You don't need to place an order to see it.
Compatible with PrestaShop 8.0 and 9.x, with PHP 7.2 to 8.3. Tested on 8.2.8 and 9.1.5 with multi-store.
Developed and maintained by REKIRE
v1.0.0
First version.
- Ads by product, category (with subcategories), brand, or the entire catalog.
- Four types: warning, document/information, reminder, and recommendation.
- Shipping upon ordering or arrival in one or more states; wait in days and periodic repetition.
- Multiple notifications per product; those that match in an order are sent in a single email.
- Attachments of any type, by language or for all, saved outside the web.
- Signed "buy again" button, with click count.
- Only if the product is available for purchase; segmentation by customer groups.
- Reminders canceled upon repurchase and order cancellation.
- Opt out of commercial communications and the option to require consent.
- Shipping record, card on the order form, test email.
- Cron by URL with tab and compatible with the "Cron Tasks" module.
- Email templates in ES, EN, FR, DE, IT and PT; back-office in ES and EN.
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